Customer Support IFR France provides an efficient customer support, within the maintenance contract, in order to answer with reactivity to customers’ questions and needs. This support is available by phone (hotline), emails and web-based CRM.
Training
IT Administrators, super-users and end-users are educated on our solutions both on settings aspects and business processes, in order to fully taking advantage of the installed product. Recognized as a training centre, IFR France offers two kinds of trainings :
Data Upload
From the software implementation to the customers’ fleet extension, IFR France is able to integrate every kind of data from other information system into our solutions. This enhanced capacity of uploading and exporting data offers you a time saving and a control over risk.
Customized Development
Even though our turnkey solutions are based on best practices, IFR France is attuned to its customers’ desires of adjustment and customization. After having analysed their request, our expert teams adapt the best of breed solution to customer specific requirements.